About Tools & Solutions (T&S)

Foundation & Evolution

Established in 2009, T&S started modestly with just one desk and its first client—laying a strong foundation for future growth.

Expanded into BPO services by 2011, supporting businesses with reliable operational outsourcing.

Reached a team of 10 by 2014, reflecting steady organizational growth.

Launched business incorporation services in 2015, aiding companies in navigating the setup process smoothly.

Added office management services in 2016, to enhance daily operational efficiency for clients.

Introduced HR and Talent Operations in 2017, helping organizations secure the right talent.

Started training and development services in 2018, empowering teams with crucial market-ready skills.

Underwent a strategic restructuring around 2021 to realign with client needs and scale innovation.

Mission & Vision

Mission: To empower businesses with end-to-end solutions that drive growth, enhance efficiency, and reveal new opportunities.

Vision: Become the partner of choice across Saudi Arabia and the broader Middle East by leading with expertise and innovation.

Core Values & Approach

T&S is driven by innovation, continuous growth, and a holistic 360° approach, ensuring integrated solutions across strategy, operations, and execution.

Reflecting its dedication to inclusivity, the workforce maintains a 50% gender balance, emphasizing equality in driving innovation.

Achievements & Reach

Over 15 years of experience in Saudi Arabia.

2,000+ clients served.

150+ partnerships formed.

97% solutions success rate.

10+ certifications and awards, including:

- King Abdulaziz Quality Award

- Digital Government Authority Award (for supporting Saudi digital transformation)

- Saudi Customer Experience Award (Best CX for SMEs)

Headquarters

3rd Floor, Building 3.05 Area (3), King Abdullah Financial District, Riyadh, Saudi Arabia.